Last updated: July 6, 2026 · Effective: July 6, 2026
Plain English summary: Use the app fairly, don't misuse it, pay your subscription if you have one. Mechanics are responsible for the quality of their own work — we're a software platform, not a repair shop. You can cancel anytime.
These Terms of Service ("Terms") govern your use of My Car Companion ("Service"), operated by My Car Companion ("we," "our," or "us"). By creating an account or using the Service, you agree to be bound by these Terms.
By accessing or using My Car Companion, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 13 years of age (16 in the EU) to use the Service. By using the Service, you represent and warrant that you meet this requirement. If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.
You must create an account to access most features. You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Each person may maintain only one account. Creating multiple accounts to circumvent restrictions (such as free-tier vehicle limits) is prohibited.
Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your chosen billing cycle). Payment is processed securely by Stripe. By subscribing, you authorize us to charge your payment method on each renewal date.
You may cancel your subscription at any time from Settings → Manage Subscription in the app. Cancellation takes effect at the end of the current billing period. You retain access to paid features until that date.
We do not provide refunds for partial subscription periods. If you believe you were charged in error, contact us within 30 days at paul@thecooconsultant.com.
We reserve the right to change subscription prices. We will give you at least 30 days' advance notice before any price change takes effect. Continued use after the price change constitutes your acceptance of the new price.
If a payment fails, we may retry the charge and/or downgrade your account to the free tier until payment is resolved.
The free tier allows you to add up to 2 vehicles and access basic maintenance tracking features. We reserve the right to modify free tier limitations at any time with notice. Existing free accounts will not be retroactively restricted without advance notice.
You agree not to:
Violation of these provisions may result in immediate account termination.
You retain ownership of the content you submit to the Service (vehicle records, maintenance logs, messages, reviews, etc.). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to store, display, and use that content solely to provide and improve the Service.
Reviews submitted for mechanics must be honest, based on genuine first-hand experience, and comply with these Terms. We reserve the right to remove reviews that we determine, in our sole discretion, to be fraudulent, abusive, or in violation of these Terms.
You may not submit content that violates third-party intellectual property rights, contains personal information of others without consent, or is otherwise unlawful.
User content (including reviews, messages, maintenance records, photos, and documents) is the sole responsibility of the person who submitted it. We do not endorse, verify, or assume liability for any user content. We act as a passive conduit and hosting provider for content submitted by users, and we may — but are not obligated to — review, screen, or remove user content at our sole discretion.
Some features of the Service use artificial intelligence, including the invoice/record scanning feature, which uses a third-party AI provider (Anthropic) to extract maintenance information from documents and images you upload.
Mechanics who use the Service are independent professionals. My Car Companion is a software platform — we do not employ mechanics, certify their work, or guarantee the quality of automotive services. Any automotive service relationship is solely between the mechanic and their client.
Mechanics agree to provide accurate information about their qualifications, services, and pricing. Misrepresentation of credentials or services is grounds for account termination.
Mechanic accounts may be subject to verification review by our administrative team. We reserve the right to suspend or remove mechanic listings that do not meet our standards.
The Service, including its design, software, and content (excluding user-submitted content), is owned by My Car Companion and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our software or design without our written permission.
We respect the intellectual property rights of others and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice to our designated copyright agent that includes:
Designated Copyright Agent:
Paul Hudak, My Car Companion
Email: paul@thecooconsultant.com (subject line: "DMCA Notice")
We will respond to valid notices by removing or disabling access to the identified material. We may terminate the accounts of repeat infringers. If you believe your content was removed in error, you may submit a counter-notice containing the information required by 17 U.S.C. § 512(g)(3) to the same address.
Important: My Car Companion is provided "as is" without warranties of any kind. We are a software platform, not a licensed automotive service provider. We do not guarantee the quality, safety, or legality of any mechanic's work.
The Service is provided without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:
To the maximum extent permitted by applicable law, My Car Companion and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, resulting from:
Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $50, whichever is greater.
You agree to indemnify, defend, and hold harmless My Car Companion and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) content you submit to the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) for mechanic accounts, any automotive services you provide to clients.
You may delete your account at any time from Settings → Delete Account. Account deletion is permanent and irreversible.
We reserve the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms, suspected fraud, or any other reason we determine in our sole discretion. Upon termination, your right to use the Service ceases immediately.
Please read this section carefully. It requires most disputes to be resolved through binding individual arbitration rather than in court, and it waives the right to participate in class actions. You may opt out within 30 days as described below.
These Terms are governed by the laws of the State of California and applicable United States federal law, without regard to conflict of law provisions.
Before filing a claim, you agree to contact us at paul@thecooconsultant.com with a description of your dispute and give us 60 days to resolve it informally. Most concerns can be resolved this way.
If a dispute is not resolved informally, you and My Car Companion agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted by a single arbitrator, in English, and may be conducted remotely (by video or telephone) or in the county where you reside. Payment of filing and arbitrator fees will be governed by the AAA's rules. The Federal Arbitration Act governs the interpretation and enforcement of this section.
Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property rights.
You and My Car Companion agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court.
You may opt out of this arbitration agreement by emailing paul@thecooconsultant.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms, stating your name and the email address associated with your account. Opting out of arbitration does not affect any other part of these Terms.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by updating the "Last updated" date and, where appropriate, by sending a notification via the app or email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the new Terms.
For questions about these Terms, please contact us: